Coronavirus (Covid-19)

Posted: 17th March 2020 Categories: Announcements

As the situation with Covid-19 is changing and developing all the time we want to reassure you that our commitment is to adhere to Public Health England guidance. The well-being of our tenants, landlords and staff is our absolute priority.

We will be following developments daily and providing updates as necessary.

Please find some information below around the measures we are taking, as well as the measures everyone can take to help stop the spread of the virus.

What we are doing:

  • Our staff are fully aware of the current requirements and are undertaking additional health and safety procedures to ensure that the highest possible hygiene standards are maintained.
  • We are the following the Public Health England guidance in managing any member of staff returning from the affected areas abroad - or those who have family members or friends recently returned from these regions.
  • As an online agency we do not have many visitors to our office. If anyone does enter we are encouraging them to keep their distance.
  • In our shared houses, Public Health England and NHS advice is on display in communal areas.
  • For tenants requiring non-urgent maintenance work we are giving them the opportunity to defer the work.

What you can do to help prevent the spread of Coronavirus

Information for the public on the outbreak of Coronavirus, including the current situation in the UK, is being updated daily by the lead agencies.

The NHS website has more information about how Coronavirus is spread and answers common questions about the virus.

Key advice includes:

  • Wash your hands with soap and water often – do this for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Try to avoid close contact with people who are unwell
  • Do not touch your eyes, nose or mouth if your hands are not clean
  • Avoid unnecessary close contact such as shaking hands

Feeling unwell or asked to self-isolate?

If you are feeling unwell or are self-isolation and have an appointment for an inspection, viewing or maintenance work please get in touch with us by emailing info@mint-homes.co.uk to re-arrange. Any information you share will be kept confidential.

Further support

If you have any queries or concerns about your health, we would urge you to follow the advice from Public Health England or the NHS.

Useful links

General health advice for individuals, available from the NHS website.

Information on claiming benefits, available from the Universal Credit website

As the situation with Covid-19 is changing and developing all the time we want to reassure you that our commitment is to adhere to Public Health England guidance. The well-being of our tenants, landlords and staff is our absolute priority.

We will be following developments daily and providing updates as necessary.

Please find some information below around the measures we are taking, as well as the measures everyone can take to help stop the spread of the virus.

What we are doing:

  • Our staff are fully aware of the current requirements and are undertaking additional health and safety procedures to ensure that the highest possible hygiene standards are maintained.
  • We are the following the Public Health England guidance in managing any member of staff returning from the affected areas abroad - or those who have family members or friends recently returned from these regions.
  • As an online agency we do not have many visitors to our office. If anyone does enter we are encouraging them to keep their distance.
  • In our shared houses, Public Health England and NHS advice is on display in communal areas.
  • For tenants requiring non-urgent maintenance work we are giving them the opportunity to defer the work.

What you can do to help prevent the spread of Coronavirus

Information for the public on the outbreak of Coronavirus, including the current situation in the UK, is being updated daily by the lead agencies.

The NHS website has more information about how Coronavirus is spread and answers common questions about the virus.

Key advice includes:

  • Wash your hands with soap and water often – do this for at least 20 seconds
  • Always wash your hands when you get home or into work
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Try to avoid close contact with people who are unwell
  • Do not touch your eyes, nose or mouth if your hands are not clean
  • Avoid unnecessary close contact such as shaking hands

Feeling unwell or asked to self-isolate?

If you are feeling unwell or are self-isolation and have an appointment for an inspection, viewing or maintenance work please get in touch with us by emailing info@mint-homes.co.uk to re-arrange. Any information you share will be kept confidential.

Further support

If you have any queries or concerns about your health, we would urge you to follow the advice from Public Health England or the NHS.

Useful links

General health advice for individuals, available from the NHS website.

Information on claiming benefits, available from the Universal Credit website

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